How about Shangpin customization? Analysis of popular topics and real feedback from users in the past 10 days of the entire network
In recent years, whole-house customization has become a popular track in the home furnishing industry, and as one of the leading brands, Shangpin Home Delivery has attracted much attention. This article combines hot topics on the Internet and real feedback from users in the past 10 days to analyze the actual performance of Shangpin customization from multiple dimensions to provide consumers with reference.
1. Overview of hot topic data across the entire network (next 10 days)
| platform | Core topics | Discussion volume | Emotional tendency |
|---|---|---|---|
| #Top House Customized Pit Avoidance Guide# | 128,000 | Negative | |
| Little Red Book | "Shangpin Customized Real Experience" | 5600+ notes | Polarization |
| Zhihu | Comparison of "Shangpin Home Delivery vs. Oppein" | 230+ answers | Mainly rational analysis |
| Tik Tok | Custom furniture overturning cases | 38 million views | Most negative |
2. Analysis of the core advantages of Shangpin Customization
1.Leading in digital design: Users generally recognize its "cloud design" system, which can achieve a 720° panoramic effect preview and the modification plan is fast response.
2.Outstanding cost-effective package: The "Yuexiang Package" (projected area of 22㎡ is about 19,800 yuan) promoted in 2023 has a significant price advantage among similar competitors.
3.Strict environmental protection standards: The plate reaches ENF grade (≤0.025mg/m³ formaldehyde emission), which is better than the national E0 standard.
3. Focus of consumer disputes
| Complaint Type | Percentage | Typical cases |
|---|---|---|
| Delivery Delay | 34% | The contract stipulates 45 days, and the actual time takes 78 days |
| Installation defects | 28% | Cabinet gap >5mm, door panel is uneven |
| Additional charges | twenty two% | Invisible handles and other accessories are charged for additional charges |
| After-sales response | 16% | It will be handled 3-7 days after the repair |
4. Selected real user reviews
Positive review:"The designer patiently modified the plan 5 times, and the final effect was more atmospheric than expected." "The hardware used is Bailong, and there is no loosening after half a year of use."
Negative reviews:"The installation master has rushing to work and has caused multiple collisions." "There are only 3 drawers included in the package, and 480 yuan will be charged for the extra part."
5. Purchase suggestions
1. Clarify the details of the contract: It is recommended to indicate "daily deferred compensation (recommended 0.3% of the total contract amount/day)"
2. Control additional expenses: confirm in advance the number of drawers, hardware brand, special craftsmanship fees, etc. included in the package
3. Acceptance focus: It is recommended to carry a laser level to check the verticality of the cabinet (permitted error ≤2mm/m)
4. Regional service differences: Guangzhou, Chengdu and other direct-operated cities have high satisfaction, and the service level of some franchise stores is unstable
Summarize:Shangpin Customization is competitive in price system and design capabilities, but it needs to strengthen supply chain management and installation standardization. Consumers are advised to choose carefully based on the reputation of local stores and reserve a budget of 10-15% to meet possible additional needs.
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